UN Digital Agency

Terms & Conditions

Last updated: 24 October 2026

Proposals and scope

Every project begins with a written proposal that sets out deliverables, timeline and fees. Work outside the agreed scope is quoted separately before it starts.

Payment

Unless stated otherwise, projects require a 50% deposit before work begins and the balance on completion. Monthly services are billed in advance.

Ownership

On receipt of full payment, ownership of final deliverables transfers to the client. We may display completed work in our portfolio unless agreed otherwise in writing.

Revisions

Revision rounds are included as described in each proposal. Additional revisions are billed at our standard hourly rate.

Liability

Our total liability for any project is limited to the fees paid for that project.